This Privacy Policy governs the manner in which the Department of Community Medicine & School of Public Health, PGIMER collects, uses, maintains, and discloses information collected from users of the Sugar Sangini platform.
We are committed to protecting your privacy and ensuring that your personal and health information is handled securely and transparently in accordance with applicable laws.
Information We Collect
We may collect personal identification information and health-related data when you use the app, including:
- Contact details (e.g., email address and phone number for registration and unique identification). For secure SMS authentication and Google OAuth login, we utilize Firebase as an authentication bridge.
- Demographic information (e.g., age, gender).
- Health metrics (e.g., blood glucose readings, HbA1c, dietary logs).
- Usage data (e.g., app interaction analytics).
How We Use Your Data
The collected information is utilized primarily for:
- Providing personalized educational content and self-management support.
- Generating anonymized reports for academic research and public health initiatives.
- Improving the app's functionality and user experience.
- Sending essential notifications and reminders.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share information under the following circumstances:
- With authorized research partners (e.g., TIET) in a strictly anonymized format.
- To comply with legal obligations or enforce our policies.
- With service providers acting on our behalf under strict confidentiality agreements.
Data Security
We adopt robust data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Your data is stored securely on Amazon Web Services (AWS) in a publicly isolated RDS instance whose only access is strictly limited to the server for making ORM calls.
Your Data Rights
Under the DPDP Act, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent for specific data processing activities.
Children's Privacy
Sugar Sangini is not intended for individuals under 18 without verified parental consent. We do not knowingly collect personal data from children without such authorization.
Changes to this Privacy Policy
PGIMER has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes. Your continued use of the app following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy or our data practices, please contact the Institute Ethics & Compliance Office at:
The Sugar Sangini platform is an academic research project developed and maintained by Dr. Madhu Gupta through the Department of Community Medicine and School of Public Health, PGIMER, Chandigarh. This document describes our data policies in accordance with applicable data protection regulations (including the DPDP Act, 2023).